Terms of Service
Last updated October 27, 2026
These terms are an agreement between you and ClaymoreAI ("we") for the use of Vuesy, a service that turns a script or a voiceover into a finished video. By creating an account or using Vuesy you accept them.
1. Your account
Vuesy uses a Claymore account, which you sign in to with an emailed code or with Google. The same account can be used for other Claymore products. You must be at least 18 years old. Keep access to your email safe: anyone who can read it can sign in. You are responsible for what is done with your account and its API keys.
2. Plans and credits
- Making a video, a script or a thumbnail uses credits. The price of a video depends on its length and on the voice quality, and is shown before you start. Scripts and thumbnails cost 4 credits each.
- Credits are held when a job starts and charged when it finishes. If a job fails or you cancel it, the held credits are returned.
- Monthly plans renew every month with a new allowance. Up to one month's allowance of unused plan credits carries over to the next month; the rest expire at renewal.
- Yearly plans grant the year's allowance up front; unused plan credits do not carry over to the next year.
- Credit packs are one-time purchases and do not expire.
- When a plan ends, its remaining plan credits expire at the end of the paid period. Credits have no cash value and cannot be transferred.
3. Payments
Payments are processed by our reseller and merchant of record, Dodo Payments, which also handles sales tax and VAT. Its terms apply to the purchase. Subscriptions renew automatically until cancelled. You can cancel, pause or change your plan at any time from your account; a cancelled plan stays active until the end of the paid period.
4. Refunds
- A subscription or a credit pack can be refunded within 7 days of the payment if none of its credits were used.
- Once credits are used, the purchase is not refundable, because the videos were delivered. At checkout you agree that delivery starts immediately and that you lose the right of withdrawal for digital content once you use the service.
- If a technical fault on our side prevents a video from being made, the credits are returned automatically.
- To ask for a refund, write to [VUESY_CONTACT_EMAIL not set] from the email of your account.
5. Your content
You keep the rights to the scripts, voiceovers, images and videos you upload, and to the videos Vuesy makes for you, as far as the law allows. You give us the permission needed to store and process them to provide the service. You confirm that you have the rights to what you upload and to how you publish the result.
Stock footage and images found through Vuesy come from third-party libraries and stay under their own licenses. Check the license of a clip before using a video commercially. Voices are synthetic; do not present them as a real person.
6. Acceptable use
Do not use Vuesy to make content that is illegal, infringes someone's rights, harasses or deceives people, impersonates a real person, or spreads sexual content involving minors. Do not try to break, overload or resell the service, or get around credit charges. We may suspend an account that does.
7. Affiliates
Affiliates earn a commission on payments of the customers they refer, as described on the affiliate page. Commission on a refunded payment is cancelled.
8. Availability and liability
We work to keep Vuesy running but do not promise that it is always available or that every video is free of mistakes; review a video before you publish it. To the extent the law allows, our liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have as a consumer under the law of your country.
9. Ending
You can delete your account at any time after any subscription has ended. We may end or suspend accounts that break these terms. Sections 5, 8 and 10 survive the end of the agreement.
10. Changes and contact
We may update these terms; we will tell you by email or in the app before a material change takes effect. Questions: [VUESY_CONTACT_EMAIL not set].